Tackling sensitive conversations.with skill and confidence
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Tackling sensitive conversations with skill and confidence
MP4 | Video: AVC 1280x720 | Audio: AAC 44KHz 2ch | Duration: 1 Hours | Lec: 9 | 463 MB
Genre: eLearning | Language: English How to discuss a delicate topic with an employees and colleagues - a guide for managers
Whether it's speaking to someone about their bad body odour, tackling issues around someone's personal life, dealing with sickness and bereavement or addressing suspected alcohol or drug abuse, being able to have conversations around sensitive issues is a key skill that can mean the difference between a happy, productive workforce and one that's plagued by stress, poor employee dynamics and low productivity.
It's also essential for employers and managers to be aware of common legal pitfalls around dealing with certain issues in order to avoid costly tribunal action further down the line.
Combining thought-provoking original drama with insight from an employment law expert and leading workplace psychologists, this course from Skill Boosters provides employers and managers with a toolkit for raising delicate and personal issues and resolving them effectively at an early stage.
Featured experts:
Petra Venton, Employment law expert
Barry Winbolt, Psychologist and mediator
Clive Lewis, CEO, Globis Mediation
Kate Russell, Employment law and HR consultant, Russell HR Consulting
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