Leading a Customer-Centric Culture

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Leading a Customer-Centric Culture
MP4 | Video: 720p | Duration: 12:42 | English | Subtitles: VTT | 243.4 MB

What do great companies have in common? Great customer service. Discover how to chart your team on a course that focuses on the customer, with three no-nonsense tips. Jeff Toister discusses how to set a direction, create mile markers, and course correct when things get off track.

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